Hospitality management is the study of the hospitality industry. A degree in the subject may be awarded either by a university college dedicated to the studies of hospitality management or a business school with a relevant department.
Hospitality management means ‘managing’ an event, or when referring to managing a hotel (for example), it would mean managing all the different departments and members of staff so that the paying guests feel welcomed and enjoy their stay. It is important that these people know that you are warm and friendly, so that they would probably return to the venue again in the future. Hospitality is part of the service industry, so the individuals working in hospitality management must hold these essential qualities, which would make paying guests want to return.
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